Privacy Policy

1. Introduction

This Privacy Policy applies to the HSE360 mobile application (package name: com.rsm.mobile), developed and published by OpalStack ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, disclose, and safeguard your information when you use the HSE360 application.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information when you use our application:

• Contact information (name, email address, phone number)
• Profile information (profile photo, job title, department)
• Employment information (employee ID, license numbers)
• Account credentials (username, encrypted passwords, authentication tokens)
• Address information (city, country)

2.2 Location Data

With your permission, we may collect precise location data (GPS coordinates) when you use certain features of the application. Location data is used to document where work activities occur and for compliance purposes. You can control location permissions through your device settings.

2.3 Photos and Media

With your permission, the application may access your device camera and photo library to allow you to capture and upload images as part of your work activities. Photos are uploaded to our secure servers and associated with relevant records.

2.4 Operational Data

Our application collects operational data to provide its services:

• Work records and form submissions
• Safety and compliance documentation
• Attendance and scheduling information
• Vehicle and equipment records
• Notes, comments, and attachments

2.5 Technical Information

We automatically collect certain technical information:

• Device information (manufacturer, model, operating system)
• Application version and usage patterns
• Network connectivity status
• Error logs and diagnostic data

3. App Permissions

HSE360 requires the following permissions to function properly:

• Internet: Required to connect to our servers and synchronize data
• Network State: To detect connectivity and enable offline functionality
• Location: To capture location data when documenting work activities (optional, requested when needed)
• Camera: To capture photos for documentation purposes (optional, requested when needed)
• Storage/Photos: To select existing photos for upload (optional, requested when needed)

Optional permissions are only requested when you use features that require them. You can manage these permissions in your device settings at any time.

4. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining the application's core functionality
• Processing and storing your work-related data and submissions
• Authenticating users and maintaining secure sessions
• Enabling offline functionality and data synchronization
• Generating reports and analytics for your organization
• Ensuring compliance with applicable regulations
• Providing technical support and responding to inquiries
• Improving application performance and user experience
• Sending important notifications related to your account or work activities

5. Data Storage and Security

We implement comprehensive security measures to protect your information:

• Encrypted data transmission using HTTPS/TLS protocols
• Secure token-based authentication
• Support for biometric and passkey authentication
• Role-based access controls within your organization
• Regular security assessments and updates

Local Storage: The application stores certain data locally on your device, including authentication tokens, draft submissions, cached content, and user preferences. This data enables offline functionality and improves performance. You can clear locally stored data by clearing the app's data in your device settings or by logging out.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Within Your Organization: Data you submit is accessible to authorized members of your organization based on their roles and permissions
• Service Providers: With trusted third-party service providers who assist in hosting and maintaining the application
• Legal Requirements: When required by law, court order, or regulatory authorities
• Business Transfers: In connection with mergers, acquisitions, or asset transfers
• Consent: When you have given explicit consent for specific sharing

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information is retained until account deletion or as required by your organization
• Operational records are retained as required by applicable regulations
• Local drafts are retained until submitted or manually deleted
• Authentication tokens are retained until logout or session expiration
• Cached data is periodically cleared automatically

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information through the app or by contacting us
• Deletion: Request deletion of your personal information (subject to legal and organizational requirements)
• Portability: Request a copy of your data in a portable format
• Permissions: Control app permissions through your device settings
• Opt-out: Unsubscribe from non-essential communications

To exercise these rights, please contact your organization's administrator or email us directly.

9. Children's Privacy

HSE360 is intended for use by adults in professional and workplace settings. We do not knowingly collect personal information from children under 13 years of age. If you believe a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be processed and stored in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy and updating the "Last Updated" date. Your continued use of HSE360 after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices regarding the HSE360 application, please contact us:

• Developer: OpalStack
• Application: HSE360 (com.rsm.mobile)
• Email: tsm.fleets@gmail.com
• Website: https://gettsm.live